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Quality Assurance Manager

West Henrietta, NY

Location: Apollo Optical Systems
Job Type: Full-Time

Apollo Optical Systems is seeking an experienced and results-driven Quality Assurance Manager to lead and continuously improve our Quality Management System (QMS).

This position provides leadership for quality assurance, quality control, metrology, calibration, document control, auditing, and inspection activities while ensuring compliance with customer, regulatory, and industry requirements.

The Quality Assurance Manager serves as the company's quality representative and directs quality activities from process deployment through final product delivery to ensure product conformity, customer satisfaction, and operational excellence.

KEY RESPONSIBILITIES

Quality Management System Leadership

  • Establish, maintain, and continuously improve the Quality Management System (QMS).

  • Serve as the Management Representative for quality system compliance.

  • Lead quality initiatives, management reviews, quality objectives, KPI tracking, and CAPA activities.

Regulatory and Standards Compliance

  • Ensure compliance with ISO 9001, IATF 16949, ISO 13485, and customer-specific requirements.

  • Lead certification, surveillance, and compliance audits.

Audit Management

  • Develop and manage internal audit programs.

  • Coordinate registrar, customer, and supplier audits.

  • Track audit findings and ensure timely corrective action closure.

Metrology and Calibration

  • Oversee metrology activities, measurement systems, and MSA programs.

  • Manage calibration systems and equipment traceability.

Inspection and Quality Operations

  • Lead and develop Quality Inspectors and Technicians.

  • Oversee incoming, in-process, first article, and final inspection activities.

  • Review and disposition nonconforming material.

Process Deployment and Continuous Improvement

  • Partner with Engineering and Operations to integrate quality requirements throughout product realization.

  • Support process development, validation, deployment, and continuous improvement initiatives.

Document Control

  • Manage document control processes, revisions, approvals, record retention, and change control activities.

Supplier and Customer Quality

  • Support supplier quality initiatives and customer quality issue resolution.

  • Drive effective communication and resolution of quality concerns.

Defective Material and RMA Process Management

  • Own the internal defective material process.

  • Ensure nonconforming material is controlled in accordance with company procedures and quality standards.

  • Lead the Raw Material Return Material Authorization (RMA) process with suppliers.

  • Monitor defective material trends and supplier performance to drive corrective actions.

QUALIFICATIONS

  • Bachelor's degree in Engineering, Quality, Manufacturing, Science, or a related discipline preferred.

  • Minimum of 7 years of quality leadership experience in a manufacturing environment.

  • Strong knowledge of Quality Management Systems, Auditing, Metrology, Calibration, MSA, SPC, GD&T, Document Control, CAPA, and Continuous Improvement methodologies.

  • Optical manufacturing experience preferred but not required.

WHY JOIN APOLLO OPTICAL SYSTEMS?

Join a growing organization where quality is a critical driver of customer satisfaction, operational excellence, and business success.

TO APPLY

Please submit your resume to Laura.Sliker@apollooptical.com or fill up the form bellow.